Overview
Headout connects travellers with experiences in cities around the world. As the platform operates across markets, the challenge is not simply making global supply available — it is making every experience feel relevant and bookable to the traveller wherever they are.
That means getting the details at the point of purchase right. GlobalTix works with Headout to keep currency, pricing and availability aligned across markets, creating a localised booking experience while the complexity of managing global supply happens behind the scenes.
At a Glance
Headout connects to GlobalTix for experience inventory across multiple markets, with pricing, currency, availability and bookings flowing between both platforms. This allows global supply to be presented with market-relevant pricing and live availability while maintaining a consistent booking journey for travellers.
The Challenge
The same experience can be sold to travellers across very different markets. While the underlying product may not change, what customers expect to see when they book — from currency and pricing to live availability — does.
Delivering that consistently across markets meant solving several challenges:
- Presenting relevant pricing across markets. Travellers need to see prices and currencies that make sense for where they are booking.
- Keeping availability accurate. Inventory across attractions and ticket types needs to remain synchronised as bookings happen.
- Localising without adding friction. Market differences need to be handled without making the booking journey more complicated for travellers.
- Scaling the experience consistently. As more supply and markets come online, localisation needs to work without creating separate operational flows for each one.
The Solution
GlobalTix provides the connectivity behind Headout’s experience supply, keeping the commercial and inventory information travellers see aligned with the underlying products they are booking.
Localised currency and pricing
Pricing and currency information can be presented appropriately across markets, giving travellers a more familiar experience when browsing and booking.
Real-time availability
Inventory and availability stay synchronised between systems, helping ensure that what travellers see on Headout reflects what is actually available to book.
Connected booking flow
Pricing, availability and booking information flow through the same connection, reducing the operational complexity behind delivering a consistent customer journey.
Built to scale across markets
The same infrastructure can support additional supply and destinations as Headout grows, without requiring a different localisation and inventory workflow for every market.
The Impact
The partnership helps Headout maintain a consistent booking experience even as the supply and markets behind it become increasingly diverse.
By keeping localisation and live inventory connected, Headout can:
- Make global supply feel more local. Travellers see relevant currencies and pricing when browsing experiences.
- Keep bookings reliable. Real-time availability helps ensure that products shown as bookable are actually available.
- Reduce friction in the booking journey. The complexity of currency, pricing and inventory management stays behind the experience the traveller sees.
- Scale across markets more consistently. New supply can be introduced while maintaining the same underlying approach to localisation and connectivity.
Together, this creates a more scalable way for Headout to bring experiences to travellers across markets — keeping the supply global while making the booking experience feel local.
Bringing Global Experiences to Local Travellers?
Keep pricing, currency and availability relevant across markets while managing the complexity of global supply through one connected infrastructure.
